Question 1

Does your products come with a warranty?

Accepted Answer

Yes, most of them come with 2 years warranty. Consumable parts, some gaskets, and circuit boards come with a 6 to 12 months warranty.

Question 2

Where is the origin of your products?

Accepted Answer

Our products are made in Turkey. Also, all raw materials are made in Turkiye and European Countries.

Question 3

If I want to return the product, do you refund me?

Accepted Answer

In a situation where a customer asks to return an item, we would ask the reason for it. If there is a problem we can fix, we would offer to fix it. If not we would ask for the product back, and refund the customer once we received the product. We believe that a customer doesn’t want to return their order without a reason. We ask for the reason and try to fix it. If we can’t fix the reason, we want to product back and refund you.

Question 4

If I need any spare parts or repairs in the future, how do I get one?

Accepted Answer

We have all the spare parts and repair capability you may need. You can order your spare parts online.

Question 5

Where is your business located?

Accepted Answer

Our business is a registered Canadian business located in Niagara Region, Ontario, Canada.

Question 6

What are some differences between hand milking and machine milking?

Accepted Answer

Average milking takes 4-8 minutes with a milking machine, hand milking takes much longer. You can milk almost all the milk the animal has with a proper pail milker, but you can’t do that by hand milking. You can cause some inflammations on the udders by hand milking. The proper pail milker does a better job of mimicking the calves’ suck which contributes to receiving most of the milk.

Question 7

How long does it take to milk a Jersey or a Holstein cow?

Accepted Answer

The milking time depends on the total milk volume, how fast your animal let the milk flow and the milking equipment. The average milking time is 5-8 minutes with a proper pail milker.

Question 8

How long does it take to milk a sheep?

Accepted Answer

The milking time depends on the total milk volume, how fast your animal let the milk flow and the milking equipment. The average milking time for a sheep is 3-6 minutes with a proper pail milker.

Question 9

Do you have a goat milker suitable to milk Nigerian dwarf goats?

Accepted Answer

Yes, we have two types of milking machines for goats. The difference is liner or inflations length. The longer one can use for Saanen goats or Nigerian dwarf goats. The shorter is optional you can use it for Nigerian dwarf goats if the udders are shorter than usual.

Question 10

How long does it take to milk a Saanen goat or Nigerian dwarf goat?

Accepted Answer

The milking time depends on the total milk volume, how fast your animal let the milk flow and the milking equipment. The average milking time for goats is 3-6 minutes with a proper pail milker.

Question 11

What do pulsators do?

Accepted Answer

Pulsators adjust the phases of the milk and the rest. These phases give health and comfort to cows and mimic their calves’ suck. This is the most important part of the milking machine to prevent mastitis and milk your animal efficiently.

Question 12

What should you ask sellers about their milking machine?

Accepted Answer

Functional requirements for milking machines are described and standardized with ISO5707. There are some “must-have” requirements for milking machines and parlors in ISO5707. These requirements guarantee healthy udders and livestock, hygienic milk, and efficient milking. The most important parts of these requirements are vacuum pumps and pulsators. A milking machine must have a vacuum pump and at least one pulsator. You should ask for these parts and their technical details if they are suitable for milking.

Question 13

What is the difference between piston milking machines and milking machines with a pulsator and vacuum pump?

Accepted Answer

A milking machine with pistons is cheaper than a milking machine with a pulsator and vacuum pump.    A milking machine with a pulsator and vacuum pump might be suitable for milking according to ISO standards. A milking machine with pistons can’t be.  Say: “A milking machine with a pulsator can meet the ISO standards. But a milking machine with pistons can’t.   A milking machine with pistons can’t have enough vacuum pressure for healthy and efficient milking. A milking machine with a pulsator and a vacuum pump can.

Question 14

What is the production and installation standard for milking systems?

Accepted Answer

ISO5707 is the international standard for all the milking equipment.

Question 15

What are the electric requirements for the milking machines?

Accepted Answer

It is 110V 60Hz and a regular outlet for North America.

Question 16

How should I clean my bucket milker?

Accepted Answer

You should clean your bucket milker after every milking with an alkaline-based dairy equipment cleaner and warm water and an acid-based dairy equipment cleaner weekly. You should ask for MSDS and instructions from the producer of the chemicals.

Question 17

Can I milk cows and goats with the same milker?

Accepted Answer

If you switch the clusters and adjust the pulsator and vacuum level, you can milk cows, goats or sheep.

Question 18

What are the proper vacuum levels to milk cows, goats, and sheep?

Accepted Answer

The proper vacuum level is around 400mmHg (50kPa) for cow milking and 300mmHg (40kPa) for goat and sheep milking.

Question 19

What is the optimum pulsation rate?

Accepted Answer

The pulsation rate is typically between 50 and 65 cycles/min for cows and water buffaloes, 60 and 120 cycles/min for goats, and 180 cycles/min for sheep.

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